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Customer Service

Customer Service

PING Consumer Relations

PING Consumer Relations

For the quickest response to your inquiry, please call us at:


PING Headquarters

P.O. Box 82000

Phoenix, Arizona 85071-2000

Hours of Operation

Monday – Friday: 7am – 4pm MST

Saturday: Closed

Sunday: Closed

Need a Question Answered

Find answers to our most Frequently Asked Questions

Production Status Update

During these times of increased demand across the golf industry, we are experiencing longer than normal lead times on our products due to global material and supply chain delays. We are working closely with our vendors and suppliers to ensure we are providing the most accurate lead times on all products. Please note that all lead times are estimates, and are subject to change without notice.

Production capacity at PING Headquarters has been increased and we are dedicated to shipping your PING products as soon as possible. We have a long history of providing high quality products and exceptional service and we are committed to continuing that excellence.

We appreciate your patience as we navigate these unprecedented times. Thank you for playing PING.

Contact PING Consumer Relations

Please complete the form below to send us a message - note that all fields are required. Answers to certain questions may require additional information, or may be much easier to explain with a quick telephone call. To resolve these types of inquiries in a timely manner, we may attempt to contact you by telephone. Due to increased demand, it may take longer than usual for us to get back to you. We appreciate your patience and understanding with the longer than normal lead times.

If you have any questions or difficulties with this form, please call us at 800-474-6434.

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Ping Moments in History

Karsten Appoints JAS President in 1995
John Solheim, Karsten's youngest son, is appointed president of Karsten Manufacturing Corporation. John first began working for his father in their garage in Redwood City, Calif. at age 13.

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