2201 W. Desert Cove, Suite 100
Phoenix, AZ 85029
To setup a PING repair order, please complete the following steps:
Complete the sections as completely as possible, making sure to include the serial number for every club. Some clubs within the same set may have different serial numbers. Please ensure that all the clubs in the box are listed on this form. Please note that ALL COMPONENTS AND PARTS are required for no-charge consideration. If you need DIFFERENT repairs done to each club within a section, please describe this to us in detail in the Additional Instructions area. For example, please note which irons need reshafting vs. regripping.
Serial numbers for irons can be found on the hosel (where the shaft enters the clubhead), metal wood serial numbers on the sole or hosel, hybrid serial numbers on the sole or hosel, and putter serial numbers on the face, hosel or heel. If you cannot find your serial numbers, please contact the Repair Department for assistance.
If your club(s) have been altered by anyone other than PING you may incur additional cost or it may prohibit us from performing the requested repair.
Check all that apply. If different work is needed on each club then check the boxes and describe the different club repairs in Additional Instructions. You may want to call us if the differences are complex.
The PING Repair Department will contact you via telephone or email with repair charge information after your clubs have been evaluated and your repair request has been reviewed. PING accepts Visa, MasterCard, American Express and personal Checks, which require approval before repairs can be performed.
By signing below, Releaser forever releases and discharges PING and its employees and related entities from any and all manner of claims, demands, liabilities or obligations of any kind or nature resulting from, or claiming to result from, in whole or in part, the work done by PING on the golf club(s) provided to PING by Releaser. Releaser acknowledges that Releaser assumes all such liability and responsibility.
The Releaser has requested adjustments to his or her equipment which are outside the normal range of adjustability, Releaser understands and acknowledges that PING cannot assure that breakage of the Releaser's golf clubs, or other injury, will not occur during or after PING’s adjusting Releaser’s golf clubs at the request of the Releaser.
The Releaser understands that PING may be unable to repair or adjust PING product that has been previously repaired by a third party other than PING. In such cases, Releaser's property will be returned at Releaser's expense. Releaser also understands and acknowledges that if any merchandise is determined by PING to be counterfeit, PING is authorized to retain such merchandise for destruction without compensation to Releaser.