CLUB REPAIR

PING Repair Department

2201 W. Desert Cove, Suite 100
Phoenix, AZ 85029
1-800-474-6434 [Mon-Fri 7:30am to 4:30pm MST]

 

To expedite your repair order please complete the below steps:

  1. Call PING at 800-474-6434 to receive a Repair Call Center (RCC) number
  2. Read and Sign the release form if applicable by clicking on the box
  3. Place clubs for repair in box
  4. Write the provided RCC number on the outside of the box
  5. Ship to PING at 2201 W. Desert Cove Ave Phoenix, AZ 85029

PING Account Information (if applicable)

Return Clubs to This Address (No P.O. Boxes)

Instructions

Complete the sections as completely as possible, making sure to include the serial number for every club. Some clubs within the same set may have different serial numbers. Please ensure that all the clubs in the box are listed on this form. Please note that ALL COMPONENTS AND PARTS are required for no-charge consideration. If you need DIFFERENT repairs done to each club within a section you will need to describe this to us in detail in the Additional Instructions area. For example, please note which irons need reshafting vs. regripping.

Serial numbers for irons can be found on the hosel (where the shaft enters the clubhead), metal wood serial numbers on the sole or hosel, hybrid serial numbers on the sole or hosel, and putter serial numbers on the face, hosel or heel. If you cannot find your serial numbers, please contact the Repair Department for assistance.

If your club(s) have been altered by anyone other than PING you may incur additional cost or it may prohibit us from performing the requested repair.


Irons(s) to Repair

Work Requested

Check all that apply. If different work is needed on each club then check the boxes and describe the diffferent club repairs in Additional Instructions. You may want to call us if the differences are complex.

Notes:

  • [1] Not all models can be refinished; please call before sending clubs for refinishing.
  • [2] Shafts removed from clubheads are rendered unusable and will not be returned.
  • [3] Re-gripping is included when re-shafting, lengthening, or shortening a club.

Specifications

Notes:

  • [1] Power spec lofts not available for all models.
  • [2] Achievable color code depends on several factors, including model, age, and previous adjustments.
  • [3] Achievable swingweight depends on several factors, including desired length and shaft type.

Driver(s) to Repair

Work Requested

Check all that apply. If different work is needed on each club then check the boxes and describe the diffferent club repairs in Additional Instructions. You may want to call us if the differences are complex.

Notes:

  • [1] Not all models can be refinished; please call before sending clubs for refinishing.
  • [2] Shafts removed from clubheads are rendered unusable and will not be returned.
  • [3] Re-gripping is included when re-shafting, lengthening, or shortening a club.

Specifications

Notes:

  • [1] Achievable swingweight depends on several factors, including desired length and shaft type.

Fairway Wood(s) to Repair

Work Requested

Check all that apply. If different work is needed on each club then check the boxes and describe the diffferent club repairs in Additional Instructions. You may want to call us if the differences are complex.

Notes:

  • [1] Not all models can be refinished; please call before sending clubs for refinishing.
  • [2] Shafts removed from clubheads are rendered unusable and will not be returned.
  • [3] Re-gripping is included when re-shafting, lengthening, or shortening a club.

Specifications

Notes:

  • [1] Achievable swingweight depends on several factors, including desired length and shaft type.

Putter(s) to Repair

Work Requested

Check all that apply. If different work is needed on each club then check the boxes and describe the diffferent club repairs in Additional Instructions. You may want to call us if the differences are complex.

Notes:

  • [1] Not all models can be refinished; please call before sending clubs for refinishing.
  • [2] Shafts removed from clubheads are rendered unusable and will not be returned.
  • [3] Re-gripping is included when re-shafting, lengthening, or shortening a club.

Specifications

Notes:

  • [1] Enter length in format like: 35" or 33.25"
  • [2] Achievable color code depends on several factors, including model, age, and previous adjustments.

Hybrid(s) to Repair

Work Requested

Check all that apply. If different work is needed on each club then check the boxes and describe the diffferent club repairs in Additional Instructions. You may want to call us if the differences are complex.

Notes:

  • [1] Not all models can be refinished; please call before sending clubs for refinishing.
  • [2] Shafts removed from clubheads are rendered unusable and will not be returned.
  • [3] Re-gripping is included when re-shafting, lengthening, or shortening a club.

Specifications

Notes:

  • [1] Achievable swingweight depends on several factors, including desired length and shaft type.

Crossover(s) to Repair

Work Requested

Check all that apply. If different work is needed on each club then check the boxes and describe the diffferent club repairs in Additional Instructions. You may want to call us if the differences are complex.

Notes:

  • [1] Not all models can be refinished; please call before sending clubs for refinishing.
  • [2] Shafts removed from clubheads are rendered unusable and will not be returned.
  • [3] Re-gripping is included when re-shafting, lengthening, or shortening a club.

Specifications

Notes:

  • [1] Power spec lofts not available for all models.
  • [2] Achievable color code depends on several factors, including model, age, and previous adjustments.
  • [3] Achievable swingweight depends on several factors, including desired length and shaft type.

Charges Information

The PING Repair Department will contact you via telephone or email with repair charge information after your clubs have been evaluated and your repair request has been reviewed. PING accepts Visa, MasterCard, American Express and personal Checks, which require approval before repairs can be performed.

Release for Repair, Counterfeit Clubs and Third Party Work

By signing below, Releaser forever releases and discharges PING and its employees and related entities from any and all manner of claims, demands, liabilities or obligations of any kind or nature resulting from, or claiming to result from, in whole or in part, the work done by PING on the golf club(s) provided to PING by Releaser. Releaser acknowledges that Releaser assumes all such liability and responsibility.

The Releaser has requested adjustments to his or her equipment which are outside the normal range of adjustability, Releaser understands and acknowledges that PING cannot assure that breakage of the Releaser's golf clubs, or other injury, will not occur during or after PING’s adjusting Releaser’s golf clubs at the request of the Releaser.

The Releaser understands that PING may be unable to repair or adjust PING product that has been previously repaired by a third party other than PING. In such cases, Releaser's property will be returned at Releaser's expense. Releaser also understands and acknowledges that if any merchandise is determined by PING to be counterfeit, PING is authorized to retain such merchandise for destruction without compensation to Releaser.

 

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